Community & Friends

Staff & Scholars

The Institute for Community and Economic Engagement (ICEE), in the Office of Research and Engagement (ORE) at UNCG, is dedicated to nurturing this commitment through increasing opportunities for awareness, communication, and collaboration among individuals and offices university- and community-wide.

If you are interested in finding an individual, group, or resource within the university or community for a collaborative project, please contact us!


Emily M. Janke, Ph.D.

Emily M. Janke is an Associate Professor in the Peace and Conflict Studies department and the founding Director of the Institute for Community and Economic Engagement (ICEE). Emily’s teaching and scholarship explores multiple aspects of community engagement, including community-university relationships and partnerships, institutional culture and change strategies, and the role of reciprocity, communication and tension in win-win negotiations and collaborative relationships. As the Director of ICEE, Emily leads initiatives that encourage, support, elevate, and amplify faculty, staff, student, and community colleague community-engaged teaching, learning, research, creative activity, and service in ways that promote the strategic goals of the university, address pressing issues in the Piedmont Triad and serve the public good of communities across the state, nation, and world.

Previously, Janke served as Special Assistant for Community Engagement to the Vice Chancellor for Research and Economic Development during which time she led the Community Engagement Initiative that ultimately established ICEE. Before then, she was the Assistant Director for Service-Learning in the Office of Leadership and Service-Learning. Emily is a Visiting Fellow with the New England Resource Center for Higher Education (NERCHE) where she is a member of The Next Generation Engagement Project, a collaboration between NERCHE, the American Association of State Colleges and Universities (AASCU), and Imagining America. Emily is a recipient of the Early Career Researcher Award (2012) and the Dissertation Award (2008) given by the International Association for Research on Service-Learning and Community Engagement. She received the John Saltmarsh Award for Emerging Civic Engagement Leaders (2012) given by the American Democracy Project of AASCU.

Contact Emily at (336) 256-2578 or

Lori E. Kniffin, M.S.
Assistant Director

Lori Kniffin collaborates on metrics, communications, profesKniffin Picturesional development, and scholarship related to community engagement. She is also a Ph.D. student in the Educational Leadership and Cultural Foundations. Her areas of interest include civic leadership, institutionalization of service-learning and community engagement, and food justice. Lori is the immediate past-chair of the International Association for Research on Service-Learning and Community Enagement (IARSLCE) Graduate Student Network. She earned her bachelor’s degree in Biology, a minor in Leadership Studies, and a master’s degree in College Student Development from Kansas State University. She also advised and taught at the Staley School of Leadership Studies from 2010-2016.

Contact Lori at (336) 334-4661 or

Kathleen Edwards
LEAP Project Manager, Research Associate

Kathleen is a PhD candidate in Educational Leadership and Cultural Foundations at the University of North Carolina at Greensboro. She has more than 10 years experiencing working in higher education. Her work in communities has included serving as the program director as a day center for people experiencing homelessness, community organizing with tenants in low-income/subsidized housing, working with survivors of sexual assault, and training youth activists. Some of her scholarly interests consist of community engagement, reciprocity, and community-university partnerships; qualitative research methods, including community-engaged research; and popular education and critical pedagogy.

Contact Kathleen at

Senior Scholars

ICEE benefits from nationally and internationally recognized senior scholars who contribute to the intellectual and practical advancement of community engagement at UNCG and beyond.

Barbara Holland, Ph.D.

HollandBarbara A. Holland serves as a Senior Scholar in the Institute for Community & Economic Engagement at UNCG. In this role, Barbara advises academic and institutional leadership on academic culture change and the changing nature of the academy, facilitates workshops on documenting and evaluating non-traditional forms of scholarship for promotion and tenure, and assists UNCG in building its identity and reputation as a community-engaged institution. She was most recently the Director of Academic Initiatives in Social Inclusion for the University of Sydney in Australia. In this role she led the University in the development of community partnerships and teaching/research strategies to enhance social inclusion in the context of Australia’s oldest research university. Previously, she served three years as Pro Vice-Chancellor Engagement at University of Western Sydney where she created and implemented the University’s first strategic plan for engaged learning and research activities. Central to the plan is the UWS Schools Engagement agenda which in 2009 involved nearly 11,000 school students in academic enrichment, tutoring, and mentoring activities. The engagement plan also focused on small business economic development, cultural understanding, and environmental sustainability. Before 2007, Barbara held national leadership roles for community engagement in the United States including the directorship of the federally-funded National ServiceLearning Clearinghouse (2002-09), and an appointment to the U.S. Department of Housing and Urban Development where she managed large grant programs for university-community partnerships (2000-2002). Earlier in her career, she held senior academic and administrative roles at Portland State University and Northern Kentucky University where she contributed to major changes in curriculum and organizational culture.

Patti H. Clayton Ph.D.

patti_headshotPatti H. Clayton, Ph.D., is an independent consultant and scholar who serves as the Senior Scholar in the Office of Research and Engagement to help facilitate and advance conversations and plans related to UNCG’s excellence in community engagement. Patti is a Senior Scholar with the Center for Service and Learning at Indiana University – Purdue University Indianapolis (IUPUI), a Visiting Scholar with the Staley School of Leadership Studies at Kansas State University, and a Visiting Fellow with the New England Resource Center for Higher Education (NERCHE). She has served as a consultant with over 50 schools, universities, and higher education organizations. She was founding Director of the Center for Excellence in Curricular Engagement at NC State University and previously served as a Faculty Fellow with National Campus Compact’s Project on Integrating Service with Academic Study. Patti has over ten years of experience as a practitioner-scholar in community-engaged teaching and learning, including teaching with service-learning in a variety of fields, leading a multi-faceted scholarship agenda, supporting institutionalization efforts and Carnegie Community Engagement application processes, guiding discipline-based and multi-disciplinary faculty learning communities, and facilitating engaged graduate and undergraduate education initiatives as well as a range of intra- and inter-institutional collaborations. Her work focuses on building the capacity of individuals, units, institutions, and the field as a whole for scholarly community-engaged teaching and learning. Patti received her Ph.D. and M.S. from the Curriculum in Ecology at UNC-Chapel Hill and holds undergraduate degrees in English, Biology, and Multidisciplinary Studies / Environmental Studies from NC State University.

Visiting Scholars

ICEE collaborates with visiting scholars to enhance the resources for community engagement at UNCG. These scholars bring unique perspectives and expertise to support the growth and development of ICEE’s mission.

Lisa Keyne, Ph.D

Lisa Keyne serves at TreeTop Commons, LLC, as the Chief Strategy Officer for Keyne_HeadshotCollaboratory, introducing the cloud-based software solution to higher education institutions interested in comprehensively tracking their community engagement and public service activities, and working to help them strengthen their institutional mission and strategy related to community engagement.  Lisa’s experience in higher education includes working as the Executive Director of North Carolina Campus Compact, housed on the Elon University campus, where she was a member of the Council on Civic Engagement. As Executive Director she helped support and build community engagement at over 50 diverse institutions, and was active in national Campus Compact.

Lisa was Vice Provost and Professor of Education at Concordia University, Portland, OR; and Assistant Professor and program director at Concordia University in Seward, NE.  Now living in Vancouver, WA, Lisa remains a member of the editorial team for Partnerships: A Journal for Service-Learning and Civic Engagement, and is a member of the Forum @the Library committee for the Ft. Vancouver Regional Library. She has served as the Chair of the Education Subcommittee for the International Lutheran Society of Wittenberg; as a Commissioner on the North Carolina Commission on Volunteerism and Community Service; and as member of the faculty development team for the Concordia University System. Lisa earned her Ph.D. in higher and postsecondary education from the University of Southern California; a Master’s in Public Administration from the University of Alabama in Birmingham; a Bachelor of Arts from Concordia University, St. Paul, MN; and a Certificate in Nonprofit Management from Duke University.

Kelly Hannum, Ph.D.

Hannum_formalKelly M. Hannum serves as a Visiting Scholar in the Institute for Community & Economic Engagement at UNCG. In this role, Kelly advises on issues related to research and evaluation projects focused on community-engaged activities. She was most recently the Director, Global Research Insights at the Center for Creative Leadership where she worked for over two decades. In 2014, she founded Aligned Impact LLC which provides evaluation and research services, and is particularly focused on complex, collaborative projects. She is the author of numerous books including Leading Across Differences (2010) and The Handbook of Leadership Development Evaluation (2008) as well as scholarly and pracitioner articles. She has taught courses around the world at institutions such as the IESEG School of Management in France and the University of Melbourne’s Center for Program Evaluation. Kelly holds a Ph.D. in Educational Research, Measurement, and Evaluation and has won numerous awards for her work, including the American Evaluation Association’s Marcia Guttentag Award.

Kristin Medlin, MPA, M.Ed.
Kristin Medlin headshot

Kristin Medlin is the Assistant Director for Post-secondary Initiatives at TreeTop Commons, LLC. She is a co-designer of the Community Engagement Collaboratory (with Janke and Holland) and previously served as the ICEE Communications & Partnerships Manager. Kristin’s scholarly work explores technology-assisted engagement, cross-sector partnerships, and tracking and assessment of community engagement. She hopes to deepen understanding of the barriers to, tools for, and facilitation of communication between the nonprofit sector and the business or higher education communities. Kristin is a graduate of the Master of Public Affairs Program, with a concentration in nonprofit management and the Master of Educational Research, Measurement, and Evaluation program at UNCG. She is an alumna of Appalachian State University, where she earned her bachelor’s degree in Biology. She was one of twelve national PAGE Fellows with the nonprofit Imagining America, and is actively involved in supporting engaged graduate education at UNCG.